Refund policy

BodiedbyB Exchange Policy

At BodiedbyB, we are committed to providing high-quality post-surgical garments, shapewear, and waist trainers. Due to the intimate nature of our products, we do not offer refunds. However, we accept exchanges within 7 days of purchase only if the fault is ours (e.g incorrect item sent or a manufacturing defect).

Can I Exchange My Order?

 

 

We only accept exchanges within 7 days of purchase if:

• We made a mistake with your order (wrong size or item sent).

• There is a manufacturing defect.

If you believe there is an issue with your order, please contact us at [info@bodiedbybofficial.com] within 48 hours of receiving your package, and include:

Your order number

Photos

A brief explanation of the problem

Once your exchange request is approved, you’ll need to return the item within 2 business days. Please note that customers are responsible for return shipping costs, and we do not cover postage fees for replacements.

 

 

Choosing The Right Size

We want you to feel comfortable and confident in your shapewear! To ensure the best fit, we strongly recommend checking our size guide before placing an order.

• Customers are responsible for selecting the correct size when purchasing.

• We do not offer exchanges for sizing mistakes made by the customer.

Please double check your order before checkout to confirm you have selected the right size, style, and product.

 

 

What If My Package Is Lost or Delayed?

We partner with trusted couriers to ensure reliable delivery, but once your package is shipped, we have no control over delays.

• BodiedbyB is not responsible for delays caused by couriers, customs, or incorrect shipping details entered at checkout.

• If your tracking shows delivered but you haven’t received it, or if your package is lost, please contact the courier directly to file a claim.

 

 

Respectful Communication

We are here to help and believe in treating all customers with kindness and respect. In return, we ask for the same courtesy. We will not tolerate rude, offensive, or disrespectful behavior and reserve the right to discontinue communication with any customer who engages in inappropriate conduct.

 

 

Final Agreement

By purchasing from BodiedbyB, you acknowledge and agree to this Exchange Policy. If you have any questions, please reach out before placing your order—we’re happy to help! [info@bodiedbybofficial.com]